Customer Overview
A leading healthcare technology provider in North America with annual revenue near $200M, streamlining home care management across multiple states. Operating in a strict regulatory environment, data integrity and confidentiality remains critical.
Challenges & Objectives
The organization recently overhauled its CISO function amid multiple acquisitions, leaving limited staff to handle HITRUST, HIPAA, and SOC 2 audits. Operational challenges in expanding the in-house team and concerns about offshoring integration or time-zone challenges complicated efforts to develop a formal system security plan and strengthen application, infrastructure, and multi-cloud security through thorough risk remediation, all while maintaining compliance within strict deadlines.Without rapid alignment, the company risked audit failures, reputational harm, and potential fines. Persistent vulnerabilities would hinder post-merger integration, hamper future expansions, and damage stakeholder trust.
Solutions & Approach
SecnSure introduced a Cybersecurity Managed Services model that seamlessly integrated with the client’s environment, acting as an extension of the CISO’s office. A multidisciplinary team covering Cyber GRC, platform, and cloud security was deployed under a dedicated program manager to ensure daily oversight and timely issue resolution. The team worked closely with the CISO to achieve HITRUST, HIPAA, and SOC 2 alignment within six months, leveraging NIST-based frameworks and integrated optimal security tools to meet compliance requirements. Time zone–agnostic support enabled real-time collaboration, with ongoing advisory and engineering expertise driving continual improvement along the security roadmap.
Value Delivered
By implementing a flexible Managed Services model, the client reduced audit preparation time by 40% and accelerated compliance readiness for HITRUST, HIPAA, and SOC 2. Enhanced oversight of daily security operations led to a 50% improvement in incident response efficiency. Beyond measurable gains, the organization cultivated a stronger security culture and heightened trust with healthcare partners. The streamlined approach ensured future scalability as the company continued to acquire new entities.
“Their expertise significantly lifted our compliance capabilities without overburdening our internal teams,” noted the CISO.